As business gets tougher and grows more complex and competitive, the need for capable, well developed and productive managers and insightful strategic advice is critical.
I'm Tom Richardson, principal of Richardson Management Pty Ltd. We support businesses to meet these challenges by providing the following professional services:-
In an era of flatter organisational structures with matrix communication reporting lines and where there is constant change, an increasing number of organisations are using an external coach because it is often difficult to find the time to coach those executives and senior people who need it.Leadership
Managers today are better educated than ever before, but many lack experience in influencing and motivating their staff and developing a winning team. They need coaching support to develop the skills required to become effective business leaders.Key Account Management
Key Account Management is a company-wide initiative which focuses on building strong and mutually beneficial relationships with your strategically important customers. These customers are arguably your greatest asset and it is therefore critical that you effectively identify, plan, manage and maximise business with these customers in a strategic, structured and systematic way.Solution Based Selling
Sales coaching, either in a group or 1:1, gives you the strategies and skills to achieve your full potential and perform at your best.Conference Workshops
A conference or meeting is an ideal time when the whole team is together to develop strategies and improve skills.
Tom, we have received excellent feedback from the people who attended the International Conference in Penang Malaysia last week. Thanks very much for your professionalism and the time you spent in researching and designing a very practical and dynamic seminar. Look forward to the sessions that you are running for us in Melbourne early next year.
Tom designed and presented a workshop at our National Conference. It was the first time that we at L'Oreal have used the services of an external coach/presenter. We were delighted with the result and all were full of praise for Tom. We had no hesitation in asking Tom back for this year's conference again.
Tom, thank you for facilitating the workshop. The team appreciated your relaxed style, experience and professionalism.