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Management Coaching

Key Account Management

Individual or group management coaching is a highly effective way for executives to improve and develop their skills and capitalise on their strengths. Coaching programs are tailored, personalised and confidential and are typically conducted over 4-6 months to ensure sustained development and that busy managers are not away from the workplace for lengthy periods of time.

Our coaching programs kick off with a triangular (coach, participant and line manager) meeting to identify needs, determine "what success looks like" and agree on the way forward.

In the knowledge and information age, managers need to be leaders and coaches rather than just organisers and controllers. There is a need to balance leadership with management, creativity with control and people with output. The information age executive needs to "create the how" by facilitating people and processes via enlightened 360 degree leadership with a strong customer orientation.

Management and Leadership CoachingManagement and Leadership Coaching

Emotional intelligence (EI) is at the heart of leadership, and effective managers understand that it is our EI as well as our IQ that will ultimately determine how successful we are in business. Listening, empathy, rapport, giving constructive feedback to modify behavior, positive attitude, optimism, conflict resolution, understanding personality styles (our own and others) even temperament, team spirit, trust, influencing, etc. need to be part of the modern day (information age) managers skills repertoire.

Coaching can be provided to meet the following development needs:

  • Leadership and Management Skills;
  • Influencing Skills;
  • On The Job Coaching;
  • Emotional Intelligence;
  • Communication and interpersonal skills;
  • Presentation skills;
  • Balance and Effectiveness.

There are numerous managers who would benefit from coaching, including:

  • An executive who has recently been promoted to a management/leadership position;
  • A talented "high potential" executive;
  • A manager who needs to improve their EI, communication and interpersonal skills;
  • A manager who needs to be more effective, less stressed and balance work and life goals;
  • An executive who needs to give an impressive presentation;
  • A manager who has to influence and sell themselves internally;
  • A technical expert who needs to improve selling skills;
  • An account manager who has just been given responsibility for a large account customer;
  • A manager responsible for improving customer relationships;

 

Mobile 0412 369 223 · Office 61 3 98874038 · tomrichardson@iprimus.com.au

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