Management and Leadership Coaching

In the knowledge and information age, managers need to be leaders and coaches rather than just organisers and controllers. There is a need to balance leadership with management, creativity with control and people with output. The information age executive needs to "create the how" by facilitating people and processes via enlightened 360 degree leadership with a strong customer orientation.
 

Emotional intelligence (EI) is at the heart of leadership, and effective managers understand that it is our EI as well as our IQ that will ultimately determine how successful we are in business. Listening, empathy, rapport, giving constructive feedback to modify behavior, positive attitude, optimism, conflict resolution, understanding personality styles (our own and others) even temperament, team spirit, trust, influencing, etc... need to be part of the modern day (information age) managers skills repertoire.
 

One of the toughest challenges facing managers and executives today is to make every hour of the day count for more. Challenging economic conditions and a highly competitive commercial environment have made efficient and profitable use of time essential for survival. Working harder and longer is not the answer. Time management, prioritisation, delegation, planning and having a healthy work - life balance is essential for success.
 

Program Outcomes