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Speaker - Conferences, Meetings
A sales conference, seminar or meeting is an ideal time when the whole team is together, to focus on improving strategies and skills.
Tom can design a dynamic, interactive presentation for you filled with real-life experiences, practical how-to advice, highly usable tools and great ideas.
Tom's presentations are customised and are designed specifically based on your needs and expectations relating to content and length and are available for 1 hour, half-day, full day or multi-day sessions.
Here are some examples of topics...
Strategic Key Account Management Many organizations have yet to deal with their key accounts in an effective manner. Instead, we still engage in a transactional relationship with our key accounts. Key Account Management is an area that can no longer be ignored in the modern organization. The increasingly competitive market has reinvented the traditional method of supply chain management. Your role as a supplier has to be taken now to a strategic level, where a high involvement relationship for mutual long term benefit has to be put into place with your key customers.
Solution Selling If you are selling high end, complex, technical, or intangible products and services, the traditional sales techniques of the past will not work. You will need high well thought out strategies, high level consultative selling skills, EI (emotional intelligence) applied to a structured process to get sales and build relationships with customers. This workshop will show you how to plan and implement successful strategies and skills to sell in a complex world.
Sales Force Management People are our greatest asset! How we manage sales people today is critical. People today need to managed differently to the past. In the knowledge and information age, sales managers need to be leaders and coaches not just organisers and controllers. There is a need to balance leadership with management, creativity with control and people with output.
Effectively Managing Client Relationships and Adding Value Converting existing customers into loyal, long term advocates is the most effective way to survive and prosper in today’s tough business environment. How do we do this? This presentation explores the strategies required to build loyalty and advocacy. The quality of the interpersonal contact is critical. How to consistently add value for customers.

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