Business Coach, Strategic Account Management, Leadership, Marketing

Tom Richardson is a seasoned business coach, based in Melbourne, and has more than 25 years experience improving business performance.

Prior to establishing Richardson Management Pty Ltd in 1994, Tom held senior sales & marketing management positions with blue chip companies Shell & Kodak.

He is qualified with B. Bus (Marketing) degree from Monash University, Melbourne and Cert IV in TAE. He is a Fellow of the Australian Institute of Management (FAIM), Fellow of the Australian Marketing Institute (FAMI) and a Certified Practising Marketer (CPM).

His business coaching is developed from over 25 years of empirical research and an extensive track record both in Australia and internationally. His client list includes large organisations and SMEs, both in Australia and internationally, including:-

Macquarie Bank, Avery, Konica Minolta (Malaysia), Siemens, McConnell Dowell, Deloitte, L’Oreal, Redken, Kodak, Aconex, Siegwerk, Metso Minerals, Glaxo Smith Kline, Metabo, Societie of Worldwide International Funds Transfers (Hong Kong), Standard & Poors, National Bank of Australia, Motorola, Optus, Southcorp, Amcor, Myer, Australian Super, REST Super. Ecosmart, Eclipse Software (Microsoft dealer)

Tom has presented at conferences and events for a diverse range of audiences both in Australia and internationally including Hong Kong, Malaysia, Thailand, Philippines, and Singapore.

As an experienced group facilitator, Tom’s style is inclusive, relaxed and warm and his workshops are fun, interactive and dynamic. Tom uses the full repertoire of contemporary adult learning techniques including Accelerated Learning and NLP and his workshops are structured to provide experiential learning and include a high level of group discussion, participation, case studies and practical exercises.

Tom is married and has 1 son. He is a passionate golfer, enjoys travel and exploring - bitten by travel bug after doing the overland "hippy trail" from Kathmandu to London. Travels regularly to favourite destinations - Turkey & Italy. Tom has completed 10 marathons is hoping to run in the Melbourne Marathon again this year. 25 year member of MCC and follows AFL team - Melbourne.

MARKETING

Sales focused marketing strategies are essential in today's increasingly competitive business world.

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STRATEGIC ACCOUNT MANAGEMENT

Your important account customers are arguably your greatest asset and it's critical that you effectively maximise business with them in a strategic and systematic way.

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LEADERSHIP COACHING

Managers today are better educated than ever before, but they may lack experience in leadership, motivating their staff and developing a winning team.

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CONFERENCE WORKSHOPS

A conference or meeting is a convenient time, when everyone is together, to develop strategies and improve skills.

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Thanks for the preparation and presentation during last week, the team have been highly complimentary and are willing to follow the outline that you offered. Recognizing that our management team is predominantly experienced and mature executives, this is a significant achievement; one which I believe will add value to our business in the future. Once again thank you for a successful workshop and look forward to developing opportunities into the future.
Des Lund: National Sales Manager, Metso Minerals

Tom designed and presented a workshop at our National Conference. It was the first time that we at L'Oreal have used the services of an external coach/presenter. We were delighted with the result and all were full of praise for Tom. We had no hesitation in asking Tom back for this year's conference again.
Christian Mejean: C0O, L'Oreal Australia Pty Ltd

Tom, thank you for facilitating the workshop. The team appreciated your relaxed style, experience and professionalism.
Leonie Walsh: National Sales Manager, Henkel Pty Ltd

Tom, we have received excellent feedback from the people who attended the International Sales Conference in Penang Malaysia last week. Thanks very much for your professionalism and the time you spent in researching and designing a very practical and dynamic seminar. Look forward to the sessions that you are running for us in Melbourne early next year.
Jacqui Graham: National Sales Manager, Aconex Australia

Tom's workshop has really made a difference to our team. His professionalism, depth of knowledge and relaxed friendly style were just what we needed. Our sales have increased 16% (over same period last year) and I believe that the coaching Tom has done with our team has been one of the main reasons for this increase.
David Fox: COO, Myer

Thank you for an excellent seminar. It was highly appreciated by our people and on our last day the ideas that you provided were incorporated into the formulation of their individual Customer Care Programmes and the Action Plans for the next three months. Our last day did not finish until 6.00 pm and they were still going!!! Thank you again Tom. Your assistance and professionalism was most appreciated.
Vivianne Drew: Hercules Chemicals