Tom Richardson - Business Coach

Tom Richardson is founder and principal coach at Richardson Management Pty Ltd and for over 25 years has assisted and supported individuals & groups to improve performance.

His coaching is developed from decades of experience and an extensive track record both in Australia and internationally. His client list includes organisations both in Australia and internationally, including:-

Macquarie Bank, Avery, Konica Minolta (Malaysia), Siemens, McConnell Dowell, Deloitte, L’Oreal, Redken, Kodak, Aconex, Siegwerk, Metso Minerals, Glaxo Smith Kline, Metabo, Societie of Worldwide International Funds Transfers (Hong Kong), Standard & Poors, National Bank of Australia, Motorola, Optus, Southcorp, Amcor, Myer, Australian Super, REST Super. Ecosmart, Eclipse Software (Microsoft dealer)

Prior to establishing Richardson Management Pty Ltd in 1993, Tom held senior sales & marketing management positions with blue chip companies - Shell & Kodak.

Tom is qualified with B. Bus (Marketing) degree from Monash University in Melbourne, has Cert IV in TAE and he is a Fellow of the Australian Institute of Management (FAIM)

Tom has presented at conferences and events for a diverse range of audiences both in Australia and internationally including Hong Kong, Malaysia, Thailand, Philippines, and Singapore.

Tom is married and has 1 son. He plays golf, is passionate about travelling to new and exciting places, keeping fit (has completed 10 marathons) and hiking & bush walking.

MARKETING STRATEGIES & PLANS

Let us facilitate a marketing strategy workshop for your business and together we’ll develop a 12 month action plan.

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STRATEGIC KEY ACCOUNT MANAGEMENT

As an important priority of every business is the long term satisfaction of account customers, it's critical that you manage business with these customers in a structured and strategic way.

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PROFESSIONAL CONSULTATIVE SELLING

As products become increasingly commoditised, businesses are seeking something not so easily imitated: the ability to consult with the customer and creatively develop a tailored solution.

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Thanks for the preparation and presentation during last week, the team have been highly complimentary and are willing to follow the outline that you offered. Recognizing that our management team is predominantly experienced and mature executives, this is a significant achievement; one which I believe will add value to our business in the future. Once again thank you for a successful workshop and look forward to developing opportunities into the future.
Des Lund: National Sales Manager, Metso Minerals

Tom designed and presented a workshop at our National Conference. It was the first time that we at L'Oreal have used the services of an external coach/presenter. We were delighted with the result and all were full of praise for Tom. We had no hesitation in asking Tom back for this year's conference again.
Christian Mejean: C0O, L'Oreal Australia Pty Ltd

Tom, thank you for facilitating the workshop. The team appreciated your relaxed style, experience and professionalism.
Leonie Walsh: National Sales Manager, Henkel Pty Ltd

Tom, we have received excellent feedback from the people who attended the International Sales Conference in Penang Malaysia last week. Thanks very much for your professionalism and the time you spent in researching and designing a very practical and dynamic seminar. Look forward to the sessions that you are running for us in Melbourne early next year.
Jacqui Graham: National Sales Manager, Aconex Australia

Tom's workshop has really made a difference to our team. His professionalism, depth of knowledge and relaxed friendly style were just what we needed. Our sales have increased 16% (over same period last year) and I believe that the coaching Tom has done with our team has been one of the main reasons for this increase.
David Fox: COO, Myer

Thank you for an excellent seminar. It was highly appreciated by our people and on our last day the ideas that you provided were incorporated into the formulation of their individual Customer Care Programmes and the Action Plans for the next three months. Our last day did not finish until 6.00 pm and they were still going!!! Thank you again Tom. Your assistance and professionalism was most appreciated.
Vivianne Drew: Hercules Chemicals