About


Established in 1993 and based in Melbourne Australia, Richardson Management Pty Ltd specialises in improving business performance with group and individual executive coaching in the following:-

  • Leadership;
  • Strategic Key Account Management;
  • Solution Selling.
Past and present client list includes some of Australia's leading organisations, as well as many franchise groups and SMEs, including...Macquarie Group, Avery, Jemena, McConnell Dowell, Siemens, Deloitte, L’Oreal, Aconex, Siegwerk, Metso Minerals, Schlumberger, Glaxo, Metabo, Societie of Worldwide International Funds Transfers (SWIFT), Standard & Poors, National Bank of Australia, Motorola, Optus, Southcorp, Mobil, Amcor, Myer Ltd, GWA (Ecosmart), REST Super, LUCRF Super, Konica Minolta (Asia Pacific) Jetset Travel, Primus (Hotkey Internet).

Founder and principal coach, Tom Richardson, held senior sales & marketing management positions at Shell Oil and Kodak before starting his own coaching and consulting business. At Shell, Tom was Regional Manager Downstream Oil and responsible for bottom line profit at over 100 Shell retail outlets including large truck stops, convenience stores and fuel outlets. At Kodak Australia, Tom was National Kodak Express Manager and responsible for establishing the Kodak Express Franchise in Australia.

During his career at Shell & Kodak, Tom focused on improving the customer interface through implementing coaching programs to assist and support sales and service staff, managers and franchise owners. His passion for coaching led to him establishing his own coaching and consulting business.

Tom holds a Bachelor of Business Degree in Marketing from Monash University in Melbourne. He is a Fellow of The Australian Institute of Management (FAIM), Fellow of the Australian Marketing Institute (FAMI and a Certified Practising Marketeer (CPM).

Tom has also been a guest lecturer at The Australian Institute of Management (AIM) and Melbourne Business School and a key note speaker at many events in Australia. He has presented many seminars and workshops internationally – Hong Kong, Singapore, Malaysia, Thailand, The Philippines.

Tom is married with an adult son, enjoys keeping fit, playing competitive golf, hiking & bush walking and travelling both within Australia and overseas.



About