Sales management today is a complex and multi faceted role. As well as being good at managing costs and keeping tight control the manager must also be an inspiring leader.
The methods used in the past to manage and control people are no longer applicable today where people do not respect authority and are taught to question everything. Rather than "controlling the what" managers today must "create the how" through enlightened leadership and supportive coaching.
Emotional intelligence (EI) is at the heart of leadership, and effective managers understand that it is our EI as well as our IQ that will ultimately determine how successful we are in business. Listening, empathy, rapport, giving constructive feedback to modify behaviour, positive attitude, optimism, conflict resolution, understanding personality styles (our own and others) even temperament, team spirit, trust, influencing, etc... need to be part of the manager’s skills repertoire.
Talented people want to work in an environment where they are stretched, challenged, developed and supported. Where they can improve their skills and knowledge and grow. Recruiting, retaining and keeping motivated talent is the battleground for companies nowadays.
Even a 10% improvement in the effectiveness or motivation of a manager as a result of coaching provides a high return on investment.
Typical development needs for managers today are:-
How we connect
Our programs can be run as either group coaching or individual coaching and can be conducted either face to face at your office, or away from your office at another suitable venue.
We are also set up to provide interactive remote, virtual coaching via Microsoft Teams or Zoom.
If you need some help then please contact us today and we’re happy to schedule an obligation free consultation to see if our services are a good fit.